Thursday, March 29, 2012

Quit Blaming Facebook Timeline Changes & Fix Your Own Marketing Problems!


It is not news that Facebook just launched a big round of changes, yet again. One change is getting a lot of attention, which is the death of the Facebook default landing tab.
I have heard tons of complaints on the removal of the tab. I’ve heard online marketers say the death of the Facebook tab is the death of their online marketing strategy? What? Seriously folks?
Let me pre-empt this post with an acknowledgement that I know the Facebook changes do have impact. I acknowledge they make changes without notice nor a lot of care for what we all think. I am not endorsing their behavior and lack of care for their business audience, particularly small business.
However, even given how evil we may think Facebook is or that you may be ticked they actually are a business entity that wants to make more money, remember you are using their platform for FREE! Yup, you got it…. FREE! You get what you pay for folks, sorry.
Anyway, I ask that you put your marketing hat on for a moment and try to ignore Facebook’s evil ways for the 1.5 minutes you read this post, okay?
Your Problem is Not the Death of the Facebook Default Landing Tab
·         Your problem is the fact that the death of the Facebook default landing tab is having such a negative impact on your business.
·         You have known that you do NOT OWN Facebook, right?
·         You know that they make changes frequently that you have no control of.
·         You know it is risky to put all of your eggs in one basket.
·         Yet, you still did it. Why?

What Your Real Problem is… 
I know there are some good marketers who actually have taken the time to plan and implement an integrated strategy that encompasses Facebook, a blog, LinkedIn, video and other online and offline marketing tactics and techniques to inspire and engage your audience to take action that helps you meet your business goals.  This post and message is not meant for you.
The post is meant for those who have not taken the time to know their audience, understand how they can inspire and engage them. It’s for the folks who don’t know what an integrated business platform looks like. In reality your problems run much deeper.
1. You are putting too much weight on Facebook for Success.
2. It is what happens AFTER the Facebook like that matters most.  Don’t put all of your success in Facebook likes. More than 95% of people who like your Facebook page will never be back. Who cares if you have thousands of Facebook likes if they don’t know who you are, can’t remember liking your pages and will never step virtual foot onto one of your online platforms or Facebook pages again!?
3. You don’t know your audience. What do you know about your community? Why did they like your page? How often do they visit your page? Who is commenting on your page? What content are they seeking? How can you help them meet their business goals and objectives? What is it they really want or could use from you? If you can’t answer these basic questions, then you do not know your audience.
4. You don’t have a plan to inspire, connect, engage and drive action with your community. If a Facebook landing tab is the only way you are capturing names, driving video views or whatever the call to action may be, you have many other problems of higher priority than a default tab.
5. Your platform is not integrated. An integrated platform includes elements such as a blog with content that inspires, connects and drives action. It may include other social networks such as LinkedIn, Pinterest or YouTube.  It should most times also include an integrated email communication option for nurturing.



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